To apply different settings for desktop and mobile, simply uncheck the “Mobile and Desktop: Same Settings” option in the Style, Position settings. This allows us to set separate styles, positions, URLs, greeting dialog behavior (Preset), and control widget visibility per device. Navigate to “Click to Chat” – “Style, Position” settings and scroll to the Check […]
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We can customize the visibility of certain content on your website depending on the user’s language settings. This is useful when you want to display different elements based on the language the user’s browser is set to. Here’s how you can achieve this using CSS: Example When we want to show or hide a specific
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The Click to Chat plugin allows us to control where the chat widget display based on the visitor’s country. This feature is particularly useful for businesses that want to target specific regions. 🔗 Included in the PRO plan — View Pricing Navigate to: “Click to Chat” – “Display Settings” – “Display based on country“ Choose Display Option
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Define specific URLs for desktop and mobile users by configuring the Custom URL settings. This feature enables targeted redirection based on the device, which is useful for tracking campaigns, using different numbers, or routing users to tailored conversations. 🔗 Included in the PRO plan — View Pricing Navigate to: “Click to Chat” and Scroll to the “URL
The greetings Initial Stage setting in the Click to Chat plugin defines how the greetings dialog behaves when users visit the website — whether the dialog appears automatically or stays hidden until user interaction or specific actions triggered. To Set this Navigate to Click to Chat → Greetings → Additional Settings → Initial Stage Available
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URL Structure refers to the way a web address (URL) is written or formatted. It includes the parts needed to open a specific page, file, or action — like starting a WhatsApp chat. In the Click to Chat plugin this specifies the format of opening WhatsApp on desktop and mobile devices. Navigate to ‘Click to
By default, Business Hours settings in the Click to Chat plugin apply only to the floating chat icon/button. However, if we’re using WhatsApp buttons on WooCommerce Shop and Single Product pages, we can also apply these business hours rules there by enabling an additional setting. 🔗 Included in the PRO plan — View Pricing Note: The WooCommerce
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Displays a WhatsApp button/icon based on website visitor login status. 🔗 Included in the PRO plan — View Pricing The website visitor’s Status can be any one of the following: Navigate to Click to Chat -> Scroll down to Display Settings. At the end of display settings, Display based on User Login Status is situated. 1. All
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Display the WhatsApp widget only during business hours to facilitate timely support and improve user experience. When offline, the widget can either be hidden or show an alternate call to action and change WhatsApp number. 🔗 Included in the PRO plan — View Pricing Show Only During Business Hours (Hide When Offline) To ensure that the WhatsApp
The Click to Chat plugin offers an advanced feature for managing the display of the WhatsApp icon/button based on the login status of website visitors. This feature is accessible to users of the Pro version of the plugin. Feature Overview: Navigate to Click to Chat > Display Settings to configure this option. How It Works?