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Symbols

To enhance visual communication, we can add symbols to our content using their corresponding HTML codes or by directly inserting images. Below are two simple methods to insert symbols into our content Here are a few mostly used symbols and their HTML code. Symbols HTML Code 🟢 Large green circle 🟢 🔴 Large red circle […]

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Analytics Count

The Click to Chat plugin allows you to track user interactions by capturing clicks on the Chat widget. By default, all clicks are recorded, but we can configure it to track only the first click per session for more precise analytics. How to Update Click Tracking Settings Navigate to Click to Chat → Other Settings

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Greetings – Page level settings

The Click to Chat plugin allows us to display customized greeting messages on individual pages or posts. To achieve this, we can enable the Page-Level Greetings feature, which provides separate settings and templates for each post or page.  🔗 Included in the PRO plan — View Pricing Enable Page-Level Greetings Once enabled, additional customization options, including the

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Greetings Actions – Time, Scroll, Click, Viewport

Utilize Actions to automatically display personalized greetings based on specific triggers—such as time, scroll behavior, user clicks, or viewport entry. This will enhance user engagement and interaction.  ðŸ”— Included in the PRO plan — View Pricing Navigate to Click to Chat and then scroll to Display Settings in this section we can set these triggers(time, scroll)

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Greetings

Greetings simplify customer interaction. This feature serves multiple purposes, such as displaying a short, informative message alongside the WhatsApp button to help visitors quickly understand its purpose. The Click to Chat plugin currently offers two greeting templates, while Click to Chat PRO adds a Greeting Form Template and Multi-Agent support. Greetings settings are available at

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Greetings Form

Greetings Form can make your website visitors fill the form before initiating the chat  ðŸ”— Included in the PRO plan — View Pricing The Form data filled by the user: Navigate to ‘Click to Chat’ —> ‘Greetings’ and select ‘Greetings Dialog- Form’. Greetings dialog has 3 rich text editor blocks to construct the text with its toolbar

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Greetings-2 Content Specific

The purpose of Greetings-2 Content Specific is to solely exhibit the data elegantly. When the primary focus of the greetings dialog is to show a lot of data, Greetings-2 is recommended. Customize Greetings-2 Content specific at ‘Click to Chat’ —>’Greetings’ and select ’Greetings-2 Content specific’. The greetings dialog has 3 rich text editor blocks to

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Greetings-1 Customizable Design

The Greetings-1 is a simple yet most efficient way to exhibit a brief message along with the WhatsApp button that navigates to the chat link. This feature is customizable with text editors for Header, Main, and Bottom content. Navigate to ‘Click to Chat’ —> ‘Greetings’ and select ‘Greetings-1 Customizable Design’. The Greetings dialog has 3

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Apply Business Hours settings at WooCommerce

By default, Business Hours settings in the Click to Chat plugin apply only to the floating chat icon/button. However, if we’re using WhatsApp buttons on WooCommerce Shop and Single Product pages, we can also apply these business hours rules there by enabling an additional setting. 🔗 Included in the PRO plan — View Pricing Note: The WooCommerce

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